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Welcome to the
51ÁÔÆæÊÓƵ Service Request Portal.

If you experienced an issue with your service or a machine malfunction, you can submit a service request 24/7 and our team will be on their way!

If you are here to report a fire, gas leak or any other life-threatening emergency, do not complete the form. Dial 911 immediately.

If you need to request a refund, click here.

To check the status of an existing claim, click here.

Still need help? Click here to chat

Please enter the Machine ID

Please enter the machine id.

Machine ID Example

If you do not have the Machine ID Click Here.

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Location

  • Machine ID:
  • Machine Type:
  • Property:
  • Address:
  • Laundry Location:

Incorrect Account Number. Please retry.

This is a billable location. Only authorized personnel can submit a request for this machine. Please provide your Account Number for validation.

Your Account Number is valid.

The trip charge for this service request will be .

Your Account Number is not valid.

If you don’t know your Account Number, call us at 844-272-9675 to obtain it.

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Location

  • Machine ID:
  • Machine Type:
  • Property:
  • Address:
  • Laundry Location:

Please select atleast one issue to report.

Machine Detail Alert

This machine was last serviced on .

Would you like to proceed in requesting addition service ?

Yes No
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Location

  • Machine ID:
  • Machine Type:
  • Property:
  • Address:
  • Laundry Location:

Purchase Order Information

Do you have a Purchase Order Number you would like to submit with this service request (optional)?

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Please provide contact information.

Contact Information

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Please select machine location.

Where is the machine located?

Log into your 51ÁÔÆæÊÓƵ Account.

For In-Home and Apartment units please login to our customer portal to access your account to request service or maintenance.

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Please fill required address fields.

Enter Location Information

Please provide us with a City and State and Zip Code.

?

If you do not know the exact location, you may enter the street or building name.

If you do not know the exact location, you may enter the street or building name.

I Need Help – Live Chat
I don’t see the location
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Please select a location:

Please select a location from the list below.

Name Address Billable

This is a billable location.
Only authorized personnel can submit a request for this machine. Please provide your Account Number for validation.

The trip charge for this service request will be .

Your Account Number is not valid.

If you don’t know your Account Number, call us at 844-272-9675 to obtain it.

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Please select a location:

Continue I Need Help – Live Chat I don’t see the location
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Please select a place from .

Please select a location from the list below.

Position
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Please select a place from .

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Select the Machine(s) with the Issue.

Please select the machine/s from the list below.

Type ID Location Description
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Select the Machine(s) with the Issue.

You can select a maximum of 10 machines to report.

0 selected.

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Please note that only authorized caller can submit request for this location.

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What`s the issue?

Please select the issue for selected machine/s.

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Purchase Order Information

Purchase Order Information

Do you have a Purchase Order Number you would like to submit with this service request (optional)?

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Please provide contact information.

Contact Information

Please provide your contact information so we may notify you when the issue has been resolved.

Please provide additional information about the machine with issues (type / location / issue).

Example: 3rd washer on the right when you walk in.

Thank You! Your Service Request has been received.

One of our technicians will arrive at your property within 3 business days to service the machine. We apologize for any inconvenience you may have experienced.

Would you like to place another request?

Thank you for your request.

It looks like we may need more information but our team has received your request and will process as soon as possible.

Would you like to place another request?